Privacy Policy

Information We Collect

We collect information you provide directly to us, as well as information generated through your use of our platform.

• Contact details: name, email address, phone number
• Property search preferences and saved listings
• Enquiry forms and messages sent to our agents
• Account login data (if you create an account)
• Device information: IP address, browser type, operating system
• Usage data: pages viewed, time on site, referral URLs
• Location data (city/region level) when you use our location features

How We Use Your Information

We use the information we collect to provide, improve, and personalise our real estate services.

• Respond to your property enquiries and connect you with agents
• Send you relevant property listings matching your preferences
• Process and manage your account
• Improve our website, features, and user experience
• Send service updates, newsletters, and promotional communications (with your consent)
• Analyse usage patterns to optimise our platform
• Comply with legal obligations and prevent fraud

Information Sharing

We do not sell your personal data. We share it only in these limited circumstances:

• Property agents and builders to facilitate enquiries you initiate
• Trusted service providers who assist in operating our platform (hosting, analytics, email)
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic.

You can control cookie preferences through your browser settings or our Cookie Preference Centre. Disabling some cookies may affect platform functionality.

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your personal information.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Rights

You have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you
• Correction: ask us to correct inaccurate or incomplete information
• Deletion: request deletion of your personal data (subject to legal obligations)
• Opt-out: unsubscribe from marketing communications at any time
• Data portability: receive your data in a structured, machine-readable format

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal requirements — typically no longer than 3 years from your last interaction with our platform.

Data associated with enquiries and transactions may be retained for up to 7 years for regulatory compliance.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.